RETURN POLICY
RETURN POLICY
We hope you love each of your Interpret pieces! However, if you’re unsatisfied with your jewelry, we will gladly accept returns within 30 days of purchase from our website. All returns must be sent with the microfiber pouch included with your order. Jewelry must be returned without visible signs of wear or damage to receive a full refund. *Excludes clearance items.
Interpret Collective has the right to refuse your return if the guidelines above are not met.
DAMAGES
We’re so sorry to hear this! Each item is hand inspected and polished for extra shine before it makes its way to your home. If for any reason your jewelry arrives damaged, please contact us at info@interpret-collective.com within 14 days and we will work to make it right. Please include your order number, photos, and details of the issues you’re experiencing.
REFUNDS
We will notify you once we’ve received and accepted your return. If approved, you’ll be automatically refunded on your original payment method. Please allow 3-5 business days for the returned funds to be processed by your bank and deposited back into your account. *Excludes clearance items.